Privacy Policy

The Pupil Reward Points service is provided by Lawford Education Ltd. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.


What data do we collect?

Lawford Education Ltd collects the following data:

Lawful Bases

Our lawful basis for processing data under Article 6 of GDPR is that we need to do so in order to fulfil our obligations under the contracts we have with schools. The service we offer must process data so it can be viewed by authorised users (school staff, students and parents) accordingly.

Schools may opt to provide special category data for us to process, such as ethnicity. This data will only be processed with explicit consent. In which case, the condition for processing of this data under Article 9 of GDPR is condition j…

(j) processing is necessary for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) based on Union or Member State law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights and the interests of the data subject.

This data is used by schools for statistical purposes only. For example, to see whether children of all ethnic backgrounds are being rewarded fairly, which is in the interests of the data subject.

How do we collect your data?

Schools provide Lawford Education Ltd with most of the data we collect. Schools may provide data directly, by inputting data via an online form or by uploading a spreadsheet. Alternatively, data may be provided indirectly via schools consenting to share MIS data. For example, schools using SIMS share MIS data via Groupcall software. In addition, we collect data and process data when you:

How will we use your data?

Lawford Education Ltd collects your data so that we can:

Lawford Education Ltd will not share your data with any companies that have not been given prior authorisation by the school.

How do we store your data?

Lawford Education Ltd securely stores your data at Rackspace (LON5), Unit 1, Power Avenue, Manor Royal, Crawley, RH10 9BE. The server infrastructure and data centre is fully managed by Rackspace UK who are ISO 27001, SSAE 16 / ISAE 3402 accredited.

In line with our data protection obligations, we only store data for as long as necessary. Therefore, when a school terminates their service, or requests that their school’s data is removed, the following process is started. Schools must make the request in writing (an email is sufficient).

Within 48 hoursA confirmation email will be sent to the school administrators.
48 hours later (or sooner)The data will be removed from the online system.
30 days laterThe final backups that contain the data that was removed from the online system are deleted. Before this time, we will also ensure that any offline data is removed.*
After this timeThe data cannot be recovered.

*Please note that we may retain some email communication for longer than 30 days to provide an audit trail such as the email request to delete the data.


If you have agreed to receive marketing communication, you may always opt out at a later date.

You have the right at any time to stop Lawford Education Ltd from contacting you for marketing purposes.

What are your data protection rights?

Lawford Education Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Lawford Education Ltd for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Lawford Education Ltd correct any information you believe is inaccurate. You also have the right to request Lawford Education Ltd to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Lawford Education Ltd erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Lawford Education Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Lawford Education Ltd’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Lawford Education Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 0845 544 1251

Or write to us: Lawford Education Ltd. 11 Waldegrave Way, Lawford, Manningtree, Essex CO11 2DX.


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For further information, visit

How do we use cookies?

Lawford Education Ltd uses cookies in a range of ways to improve your experience on our website, including:

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses cookies for functionality. Lawford Education Ltd uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Lawford Education Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Lawford Education Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 11 October 2019.

How to contact us

If you have any questions about Lawford Education Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:

Call us: 0845 544 1251

Or write to us at: 11 Waldegrave Way, Lawford, Manningtree, Essex CO11 2DX.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Lawford Education Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Phone: 0303 123 1113

Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF